Is the UI Passport Acceptance Facility open to the public?
Yes! We serve both the University of Iowa campus and the local community.
How do I renew my passport?
Online renewal may be available for 10-year passport holders. Otherwise, in most cases, renewal of a 10-year passport must be done by mail. Go to the U.S. Department of State website to confirm whether you are eligible to renew online or by mail. If you don’t qualify to renew online or by mail, you may make an appointment with our office online or by calling (319) 467-0153.
How do I renew my child's passport?
You cannot renew your child's passport for them. If your child is under age 16, they must appear in person with you and the child's other parent or guardian to apply. A child's application must be submitted in person at a passport agency or authorized passport application acceptance facility. It cannot be renewed by mail. Learn more about getting a passport for children under 16.
Do I need a passport book or card?
The passport card is only valid for land border crossings and sea ports-of-entry in Canada, Mexico, the Caribbean, and Bermuda.
A passport book is valid for all international travel by air, sea, or land.
See the U.S. Department of State website to help decide which option best for you.
What form should I use?
The U.S. Department of State has a quiz to help you determine which form is necessary in your particular situation.
Can I pay with a credit card?
The passport application fee(s) must be paid by check or money order/cashier's check to the U.S. Department of State. The execution fee may be paid with a check or money order/cashier's check made out to the UI Passport Acceptance Facility.
Does everyone applying for a passport need to be present?
Yes, everyone has to be present for the entire process. For minors under age 16, both parents must be present.
Can I bring someone with me to my appointment?
Yes. A friend or family member may assist you in completing the passport application. If you require additional assistance, please call (319) 467-0153 or email ui-passport@uiowa.edu to let us know before your appointment
How do I replace a lost or stolen passport?
You need to apply in person to get a new passport. Find out more on the U.S. Department of State website.
Do I have to submit my original birth certificate, passport, or certificate of naturalization?
Yes, the U.S. Department of State requires the originals. The original will be mailed back to you within four weeks after your new passport.
How long will it take to get my passport?
Current processing times are available from the U.S. Department of State website. Processing time begins the day the processing center receives your application, not the day it was mailed. Allow up to 2 weeks each direction for mailing time, unless you choose Priority Mail Express service for an additional fee.
Can I get my passport in less than two weeks?
Due to limited availability for urgent travel appointments, the U.S. Department of State cannot guarantee you can receive in-person service at a passport agency or center. They are prioritizing customers with life-or-death emergencies.
You can call the National Passport Information Center (1-877-487-2778) or go to their website for more information.
How can I track the status of my passport application?
You can check your status online using the Online Passport Status System. It may take up to 6 weeks from the day you apply until your application status is “In Process.” During these 6 weeks, your application is delivered to a mail facility, your payment is processed, and your application is scanned and sent to the U.S. Department of State. If your passport status update says “Not Available,” your application and supporting documents are safely on their way to the U.S. Department of State.
Do I have to apply for a passport in the same state as my ID?
You can apply for a passport in any state, whether you are a resident or not. If you apply at an acceptance facility and submit out-of-state primary identification, you must present an additional ID document, as well.
Additional Questions?
Visit the U.S. Department of State frequently asked questions page.